Privacy Policy
At The Yacht Mastery d.o.o., we are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR – EU 2016/679).
1. Data Controller
The controller responsible for data processing: The Yacht Mastery d.o.o. Rebar 14, Zagreb, Croatia Email: info@theyachtmastery.com
2. Data We Collect
We may collect and process the following data: Contact data (name, email, phone) Inquiry details submitted via forms Technical data (IP address, browser, device) Usage data (pages visited, interactions)
3. Legal Basis for Processing (Art. 6 GDPR)
We process your data based on: Consent (Art. 6(1)(a)) – newsletter, cookies Contract (Art. 6(1)(b)) – inquiries / services Legitimate interest (Art. 6(1)(f)) – website analytics, security
4. Cookies & Tracking
We use cookies and similar technologies. These include: Essential cookies (website functionality) Analytics cookies (Google Analytics) Marketing cookies (Meta Pixel) You can manage your cookie preferences via our cookie banner.
5. Analytics & Tools
We use: Google Analytics Google Tag Manager Google Search Console Meta (Facebook/Instagram) Pixel These services may process data outside the EU (e.g., USA). Data transfers are based on Standard Contractual Clauses (SCCs).
6. Email Marketing (Mailchimp)
If you subscribe to our newsletter: Your email is processed by Mailchimp (Intuit Inc., USA) You can unsubscribe at any time via the link in the email Legal basis: Consent (Art. 6(1)(a) GDPR)
7. Data Retention
We retain personal data only as long as necessary: Contact inquiries: up to 12 months Contractual data: as required by law Marketing data: until withdrawal of consent
8. Your Rights (GDPR)
You have the right to: Access your data (Art. 15) Rectification (Art. 16) Erasure (Art. 17) Restriction (Art. 18) Data portability (Art. 20) Object to processing (Art. 21) To exercise your rights, contact: info@theyachtmastery.com
9. Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority: Croatian Personal Data Protection Agency (AZOP) www.azop.hr
10. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.